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Management : leading & collaborating in a competitive world

In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation and service. These five performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the "bottom line" with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage

Availability
T000246436028020Available
T000247436028020Available
Detail Information
Series Title
-
Call Number
436028020
Publisher
Boston : McGraw-Hill/Irwin.,
Collation
-
Language
English
ISBN/ISSN
0078137241, 0071220623
Classification
658
Content Type
-
Media Type
-
Carrier Type
-
Edition
9th
Subject(s)
General management
Management
Specific Detail Info
-
Statement of Responsibility
Other version/related

No other version available

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