Service management : operations, strategy, information technology
This title contains current examples from the field of technology. It also covers global operations and the need for continuous improvement in the quality and productivity in the service industry
- Edition
- 6th
- ISBN/ISSN
- 9780073377834, 9780071263467
- Collation
- -
- Series Title
- -
- Call Number
- 164802650
Search Result
Found 1 from your keywords: Author : "James A. Fitzsimmons, Mona J. Fitzsimmons"
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